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  • Review Engagements for SMEs: Limited Assurance, Numerous Benefits

    Article for Member Bodies English

    Note to Editors: This article is available for IFAC member organizations to publish in their journals and/or websites. Email permissions@ifac.org for access and copyright information. 

    An ­­­audit is probably the most common form of assurance worldwide but it’s not the only one, and in some cases, it might not be the right one. Small- and medium-sized entities (SMEs) are often not required by legislation to have an audit. Lacking the complexity of their larger counterparts, an audit doesn’t necessarily make sense for an SME, and the costs may outweigh the value added for these small operations. There are other forms of assurance that may be more cost-effective and better suited to meet their needs. SMEs can look to their accountants and their statement users to help them determine what level of assurance on their financial statements is most appropriate.

    A review engagement, for example, is another form of assurance that can meet the needs of some SMEs without putting an undue strain on time and other resources.

    What is a Review Engagement?

    A review is a limited assurance engagement. It provides less assurance than an audit but more than a compilation engagement, which offers no assurance. The International Auditing and Assurance Standards Board (IAASB) revised International Standard on Review Engagements (ISRE) 2400, Engagements to Review Historical Financial Statements, in 2012. ISRE 2400 (Revised) is designed not only to provide an effective and consistent level of limited assurance on financial statements but also to allow for efficient delivery of the service proportionate to the complexity of the statements reviewed. The revised standard includes strengthened requirements and additional guidance to promote a clearer understanding of the nature of a review engagement.

    Merits of a Review Engagement

    SMEs that are not required by law to have an audit may still want some level of independent assurance to increase the credibility of their financial statements, for example, when seeking a loan from a bank. In these cases, a review can be an ideal solution. Additionally, since the work effort involved in performing a review engagement is generally less than that in conducting an audit, a review should be a more cost-effective option while still involving the financial reporting expertise of an independent professional accountant.

    When to Conduct a Review Engagement

    Under ISRE 2400 (Revised), a review engagement may only be performed when it both serves a rational purpose and is appropriate under the circumstances. An engagement without a rational purpose, for example, is one in which management unreasonably restricts the practitioner’s inquiries to specific individuals. A review may not be appropriate, for example, for complex entities, such as banks or insurance companies, for which inquiry and analytical procedures alone may not reduce engagement risk sufficiently. In these cases, an audit or a compilation engagement may be more appropriate.

    Where Can I Learn More?

    The IFAC Small and Medium Practices (SMP) Committee has developed a comprehensive guide to help IFAC member organizations and their members in practice, especially SMPs, understand and implement ISRE 2400 (Revised). The Guide to Review Engagements is planned for release in December 2013, which is also when the updated standard goes into effect (effective for periods ending on or after December 31, 2013).

    Practitioners can use the guide to develop a deeper understanding of a review engagement conducted in compliance with ISRE 2400 (Revised) through explanation and illustrative examples. The guide also includes a number of appendices with key checklists and forms that practitioners can adapt to meet the requirements and circumstances in their particular jurisdiction.

  • IFAC Council Seminar Discusses the Financial Reporting Supply Chain

    Seoul, South Korea English

    The International Federation of Accountants (IFAC), the global organization for the accountancy profession, held its 36th Council Meeting in Seoul, South Korea, last week. As part of the meeting, IFAC held its annual seminar, Strengthening the Links of the Financial Reporting Supply Chain.

    The seminar focused on the elements necessary to support high-quality financial reporting, including the drivers of audit quality, and the importance of oversight and regulation.

    “Financial reporting and analysis are the foundations of economic development and efficient capital markets. They contribute to the integrity, accountability, and sustainability of our global economy,” said IFAC CEO Fayez Choudhury. “This year’s seminar looked at certain components of the financial reporting supply chain, how they can each be strengthened, and how the links and interactions between them can also be strengthened. This is essential for economic and social progress.”

    “The speakers identified two important overarching challenges: understanding the interconnectedness of the components of the financial reporting supply chain, and the importance of sufficient talent and capacity at every stage of the chain,” continued Choudhury.

    The seminar included high-profile speakers, including Albert Au, Chair, BDO Limited and SMP Committee member; Kenneth Chatelain, Partner, PwC Public Policy & Regulatory Affairs; Robert Dohrer, Global Leader, Quality & Risk, RSM International Limited; In-Ki Joo, Professor of Accounting, Yonsei University; Olivia Kirtley, Deputy President, IFAC; David Maxwell, Partner, Grant Thornton; Hwi Joon Park, former Vice President, Woori Investment & Securities; Tong-Wook Shim, Senior Vice President and Head of Finance, POSCO; Janine van Diggelen, Vice Chair, International Forum of Independent Audit Regulators; Kenneth Yap, CEO, Singapore Accounting and Corporate Regulatory Authority; Jae-hoon Yoo, Standing Commissioner of the Securities and Futures Commission under the auspice of the Financial Services Commission; and Kyung-Sik Yoon, Head of the Audit Quality Control Supervisory Service, KICPA. Warren Allen, IFAC President, Arnold Schilder, IAASB Chairman, and Lee White, CEO, Institute of Chartered Accountants Australia, moderated the sessions.

    About IFAC
    IFAC is the global organization for the accountancy profession, dedicated to serving the public interest by strengthening the profession and contributing to the development of strong international economies. It is comprised of 179 members and associates in 130 countries and jurisdictions, representing approximately 2.5 million accountants in public practice, education, government service, industry, and commerce.

     

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  • IFAC Announces New Board Members, Admits New Member Organizations at Annual Council Meeting

    Seoul, South Korea English

    The International Federation of Accountants (IFAC), the global organization for the accountancy profession, today announced its new Board members and new member bodies, decided at its annual Council Meeting.

    Four members were elected to the IFAC Board: Gail McEvoy (Ireland), Michael Hathorn (United Kingdom), Sebastian Owuama (Nigeria), and Wienand Schruff (Germany). The IFAC Council also re-elected Ana Maria Elorrieta (Brazil) and Robert Harris (United States). In addition to enhancing  the diversity of the IFAC Board—in terms of gender, geography, and professional experience—these Board members contribute skills and expertise that will help IFAC move forward in its areas of strategic focus.

    IFAC admitted the Institute of Management Accountants as a member. In addition, three existing associates were admitted to the organization as members:

    Five new associates were admitted to the organization:

    Finally, the Association of Corporate Treasurers became an IFAC affiliate. For a full listing of IFAC members, see the membership section of IFAC’s website.

    “We are delighted to include these organizations,” said IFAC Chief Executive Officer Fayez Choudhury. “IFAC has many synergies with the Institute of Management Accountants and Association of Corporate Treasurers, particularly in light of our focus on the important role played by professional accountants in business in the global economy. In addition, many of the new members and associates are based in emerging and transitioning countries, and the profession plays a critical role in supporting the development of their local economies and societies. We welcome them into the global profession and look forward to working together to advance IFAC’s mission of supporting global economic growth and development.”

    About IFAC
    IFAC is the global organization for the accountancy profession, dedicated to serving the public interest by strengthening the profession and contributing to the development of strong international economies. It is comprised of 179 members and associates in 130 countries and jurisdictions, representing approximately 2.5 million accountants in public practice, education, government service, industry, and commerce.

     

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    Note to Editors – IFAC Board Members November 2013-November 2014:

    Warren Allen (President)
    Olivia Kirtley (Deputy President)
    Carol Bellringer, Canada
    Norunn Byrkjeland, Norway
    Dr. Yugui Chen, China
    Pamela Monroe Ellis, Jamaica
    Ana Maria Elorrieta**, Brazil
    Rachel Grimes, Australia
    Ahmadi Hadibroto, Indonesia
    Robert Harris**, United States
    Michael Hathorn*, United Kingdom
    Prof. In-Ki Joo, Republic of South Korea
    Russell Loubser, South Africa
    Gail McEvoy*, Ireland
    Sebastian Owuama*, Nigeria
    Jacques Potdevin, France
    Ganapathy Ramaswamy, India
    Marta Rejman, United Kingdom
    Wienand Schruff*, Germany
    Makoto Shinohara, Japan
    Masum Turker, Turkey
    Steven Vieweg, Canada

    * New IFAC Board members as of November 2013

    ** IFAC Board member reappointed for a second term in November 2013

  • Q&As with New Members, Associates, and Affiliate

    In November 2013, IFAC welcomed four new members, five new associates, and one new affiliated organization and conducted brief interviews with the leadership of the organizations on some of their priorities and initiatives.

    IFAC
    English
  • Linda de Beer Reappointed Chair of the IAASB Consultative Advisory Group

    New York, New York English

    Prof. Linda de Beer has been approved as the chair of the Consultative Advisory Group (CAG) to the International Auditing and Assurance Standards Board (IAASB) by the Public Interest Oversight Board (PIOB)* on the recommendation of the members of the IAASB CAG**. The approval of Prof. de Beer extends her leadership, the first term of which commenced on October 1, 2010, for an additional 18-month period that will end on March 31, 2015.

    The IAASB CAG is an independent body of 32 key stakeholders of the IAASB—including regulators, preparers, international investor and user groups, and others with an interest in international auditing and assurance—that provides strategic and technical advice in the public interest to the IAASB. The chair of the CAG plays a key role to ensure that the views of the CAG are heard and considered in the IAASB’s deliberations. The IAASB is an independent standard-setting board that establishes International Standards on Auditing (ISAs) and other pronouncements for use by professional accountants around the world. The PIOB oversees the activities of the IAASB and of the CAG.

    Prof. de Beer, who, before her election as chair represented the World Federation of Exchanges on the CAG, is an independent director on a number of listed company boards in South Africa and an advisor on reporting and corporate governance matters, inter alia, the Johannesburg Stock Exchange (JSE).  She is also a visiting professor in Audit and Accounting at the University of the Witwatersrand in Johannesburg, and a member of the King Committee on Corporate Governance and a number of South African standard-setting structures. She was also recently appointed as chairman of the Financial Reporting Investigations Panel.

    “I am humbled and honored to be re-elected into this position by my CAG colleagues. The esteemed CAG Member Organizations and their Representatives bring a broad range of skills and experiences from across sectors and jurisdictions to the table in informing the work of the IAASB and serving the interest of the public at large. The CAG plays a vital role in ensuring that recipients of assurance services—including preparers and users of financial information as well as regulators—have an appropriate voice in the process of setting standards,” said Prof. de Beer. “In the past three years I have represented the CAG at the IAASB meetings, I have seen remarkable progress, under Arnold’s leadership, in the honest and serious attention that is given to the views of non-auditor stakeholders in the setting of standards for auditors.  As a result, significant strides have been made in enhancing the value of an audit, the legitimacy of the auditing profession and thus in serving the public interest.”

    Commenting on Prof. de Beer's re-appointment, Prof. Arnold Schilder, chairman of the IAASB, said, “Linda brings a wealth of experience to her leadership role on the IAASB CAG. Her experiences, in South Africa and globally, give her valuable insight, and we are very pleased to be able to continue to work with her. ”


    About the IAASB
    The IAASB develops auditing and assurance standards and guidance for use by all professional accountants under a shared standard-setting process involving the Public Interest Oversight Board, which oversees the activities of the IAASB, and the IAASB Consultative Advisory Group, which provides public interest input into the development of the standards and guidance. The structures and processes that support the operations of the IAASB are facilitated by the International Federation of Accountants (IFAC).

    About IFAC
    IFAC is the global organization for the accountancy profession dedicated to serving the public interest by strengthening the profession and contributing to the development of strong international economies. It is comprised of 173 members and associates in 129 countries and jurisdictions, representing approximately 2.5 million accountants in public practice, education, government service, industry, and commerce.

    * The Public Interest Oversight Board (PIOB)
    Established in 2005 as the oversight board for the global accountancy profession, the PIOB oversees IFAC's public interest activities with the objective of increasing the confidence of investors and others that such activities, including the setting of standards, are properly responsive to the public interest. The PIOB oversees the activities of the IAASB and of the CAG and, as one element of this oversight, establishes the criteria for their due processes and working procedures. PIOB members are nominated by international institutions and regulatory bodies.

    ** IAASB CAG Members

    • Asian Financial Executives Institutes
    • Associação Brasileira de Instituições Financeiras de Desenvolvimento
    • Basel Committee on Banking Supervision
    • BUSINESSEUROPE
    • CFA Institute
    • European Commission
    • European Federation of Accountants and Auditors for SMEs
    • European Financial Executives Institutes
    • Fédération des Experts Comptables Européens
    • Gulf States Regulatory Authorities
    • Information Systems Audit and Control Association
    • Institute of Internal Auditors
    • International Accounting Standards Board
    • International Actuarial Association
    • International Association of Insurance Supervisors
    • International Bar Association
    • International Corporate Governance Network
    • International Organization of Securities Commissions
    • International Organization of Supreme Audit Institutions
    • International Valuation Standards Council
    • Islamic Financial Services Board
    • Japan Securities Dealers Association
    • National Association of State Boards of Accountancy
    • North American Financial Executives Institutes
    • Organisation for Economic Cooperation and Development
    • Sri Lanka Accounting and Auditing Standards Monitoring Board
    • United Nations Conference on Trade & Development
    • World Bank
    • World Federation of Exchanges

    IAASB CAG Observers

    • Financial Services Agency, Japan
    • International Monetary Fund
    • US Public Company Accounting Oversight Board

     

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  • Translations & Permissions eNews November 2013

    New York, New York English
    Upcoming: IFAC News Article on Arabic Translations

    The next issue of IFAC News will include an article on the translation activities of the International Arab Society of Certified Accountants (IASCA) and the Saudi Organization for Certified Public Accountants (SOCPA), two of the designated bodies for Arabic translation of publications from IFAC and the independent standard-setting boards. Both organizations seek to advance the professions of accountancy, auditing, and related fields through the distribution of professional knowledge in Arabic. These translations serve professional accountants in 25 Arabic-speaking nations. IFAC would like to extend its gratitude to SOCPA and IASCA for their efforts in producing high-quality translations for the Arabic speaking world.

    Additionally, several resources have recently been made available in Arabic, including the Handbook of International Public Sector Accounting Pronouncements (2012); Handbook of International Quality Control, Auditing, Review, other Assurance and Related Services Pronouncements (2012); and the Handbook of the Code of Ethics for Professional Accountants (2012). For more information regarding Arabic translations, please see the upcoming edition of IFAC News. Register and subscribe on the IFAC website.

    Workshop on SMOs Held for Francophone Bodies

    IFAC recently held a workshop on the IFAC Statements of Membership Obligations (SMOs) with members of the Fédération International des Experts-Comptables Francophones (FIDEF) during FIDEF’s General Assembly and the 68th Congrès des Experts-Comptables in Dijon, France. The event gathered 31 participants representing 20 professional accountancy organizations. The workshop promoted knowledge exchange and offered an open forum for the participants to share experiences and discuss challenges and lessons learned. The translation of IFAC guidance and international standards into French was also an important topic of discussion during the event.

    Chinese Translations of Standards Now Available

    In September, the Code of Ethics for Professional Accountants (2012) and the Handbook of International Quality Control, Auditing, Reviewing, Other Assurance, and Related Services Pronouncements were made available in Chinese. The 2012 Sixth Annual Global Leadership Survey was recently made available as well. High-quality translations in Chinese are crucial to supporting the accountancy profession. IFAC would like to extend its gratitude to the Chinese Institute of Certified Public Accountants for its time and effort in translating these materials.

    2012 IAASB Handbook in Russian: Part I Released, Part II Available Soon

    The Russian Collegium of Auditors (RCA) has finalized its translation of Part I of the 2012 Handbook of International Quality Control, Auditing, Review, Other Assurance, and Related Services Pronouncements. Part II of the translated handbook is expected to be released before the end of 2013. IFAC thanks the RCA for its instrumental efforts in producing Russian translations. For more information on the RCA and its translations efforts, please see the feature article, “RCA: Leveraging Translation Expertise,” in the August edition of IFAC News.

    Review Committee Appointed for Ibero-American Cooperation Framework

    In October 2012, IFAC and its member bodies in Argentina, Mexico, and Spain agreed to establish an Ibero-American Cooperation Framework to collaborate on a sustainable process for producing a single Spanish translation for international standards and IFAC publications (the “IberAm project”). Spanish is widely spoken around the world, with the second largest number of native speakers, after Chinese. The availability of high-quality Spanish translations of international standards is, therefore, essential to facilitate effective adoption and implementation.

    The IberAm project includes a broad representation of Spanish-speaking countries and seeks to collaborate and coordinate the translating resources of relevant member bodies more efficiently. The project’s Executive Committee sets the strategic direction of the project and a Review Committee has been established for the purpose of quality assurance of translations. Representatives from member bodies in Argentina, Bolivia, Colombia, Costa Rica, El Salvador, Mexico, Nicaragua, Spain, and Uruguay participate in the Review Committee. The chair of the Review Committee is an appointed delegate from IFAC’s Argentinian member body, the Federación Argentina de Consejos Profesionales de Ciencias Económicas. More than 1,500 pages of materials are scheduled to be translated into Spanish before the end of 2013. Many of the translated materials are currently under review by the Review Committee and subject to the approval of the Executive Committee before their formal publication.

    Spanish Translation of IPSASB Handbook—Now Available

    IFAC, in cooperation with the World Bank and the Department of Accounting and Finance at the University of Zaragoza, Spain, has recently finalized the Spanish translation of the 2013 Handbook of International Public Sector Accounting Pronouncements, issued by the International Public Sector Accounting Standards Board (IPSASB). The translation was reviewed by an international committee consisting of public sector experts from Argentina, Chile, Mexico, Spain, and Uruguay. IFAC is very grateful for the valuable contributions and kind assistance of all those involved.

    We anticipate the printed version of the translated handbook being available for sale on the IFAC website in the fourth quarter of 2014. Please contact permissions@ifac.org for more information.

    Newly Available Translated Publications: June–September 2013
    • Arabic—Evaluating and Improving Internal Control in Organizations (2012); Good Practice Checklist for Small Business (2012); Handbook of International Public Sector Accounting Pronouncements (2012); Handbook of International Quality Control, Auditing, Review, Other Assurance, and Related Services Pronouncements (2012); Handbook of the Code of Ethics for Professional Accountants (2012)
    • Bulgarian—“Boosting the Quality and Efficiency of Smaller Entity Audits” (2013); “How to Cope with Pressure to Lower Fees” (2012); Handbook of International Quality Control, Auditing, Review, Other Assurance, and Related Services Pronouncements (2012); Handbook of the Code of Ethics for Professional Accountants (2012)
    • Chinese—Handbook of International Quality Control, Auditing, Review, Other Assurance, and Related Services Pronouncements (2012); Sixth Annual Global Leadership Survey (2012); Code of Ethics for Professional Accountants (2012)
    • Czech—“IAASB Proposals for Enhancing the Auditor’s Report: Potential Impact on Audits of Unlisted Entities” (2013)
    • Danish—International Standard on Auditing (ISA) 610 (Revised), Using the Work of Internal Auditors and Related Conforming Amendments (2013)
    • Dutch—ISA 610 (Revised), Using the Work of Internal Auditors (2012); ISA 315 (Revised), Identifying and Assessing the Risks of Material Misstatement through Understanding the Entity and Its Environment (2012); International Standard on Assurance Engagements (ISAE) 3410, Assurance Engagements on Greenhouse Gas Statements (2012); International Standard on Related Services (ISRS) 4410 (Revised), Compilation Engagements (2012); “How to Cope with Pressure to Lower Fees” (2012)
    • Estonian—Handbook of the Code of Ethics for Professional Accountants (2009)
    • Icelandic—Handbook of the Code of Ethics for Professional Accountants (2009)
    • Latvian—Handbook of International Quality Control, Auditing, Review, Other Assurance, and Related Services Pronouncements (2012); Handbook of the Code of Ethics for Professional Accountants (2012)
    • Macedonian—International Public Sector Accounting Standards (IPSAS) 1-25 (2012)
    • Polish—International Good Practice Guidance, Principles for Effective Business Reporting Processes (2013)
    • Portuguese—Guide to Using International Standards on Auditing in the Audits of Small- and Medium-Sized Entities, Third Edition (2011); Handbook of International Public Sector Accounting Pronouncements (2012)
    • Romanian—“Boosting the Quality and Efficiency of Smaller Entity Audits” (2013)
    • Russian—“Russian Collegium of Auditors: Leveraging Translations Expertise” (2013)
    • Slovak—Handbook of International Quality Control, Auditing, Review, Other Assurance, and Related Services Pronouncements (2012)
    • Spanish—“International Auditing and Assurance Standards Board (IAASB)’s Proposals for Enhancing the Auditor’s Report: Potential Impact on Audits of Unlisted Entities” (2013); Reporting on Audited Financial Statements: Proposed New and Revised International Standards on Auditing (2013); Global Digest June 2013 (2013); IFAC Update June 2013 (2013); International Ethics Standards Board of Accountants (IESBA) eNews June 2013 (2013); Professional Accountants in Business (PAIB) Committee eNews June 2013 (2013); International Standard on Auditing (ISA) 720 (Revised), The Auditor’s Responsibilities Relating to Other Information in Documents Containing or Accompanying Audited Financial Statements and the Auditor’s Report Thereon (2012); IFAC Update April 2013 (2013); Global Digest April 2013 (2013); Global Digest May 2013 (2013); PAIB Committee eNews April 2013 (2013)
    • Thai—Guide to Quality Control for Small- and Medium-Sized Practices, Third Edition (2011); Guide to Using International Standards on Auditing in the Audits of Small- and Medium-Sized Entities, Third Edition (2012)
    • Turkish—International Standard on Quality Control (ISQC) 1, Quality Control for Firms that Perform Audits and Reviews of Financial Statements, and Other Assurance and Related Services Engagements (2012)
  • IPSASB Publishes Exposure Draft on First-Time Adoption of Accrual Basis IPSASs

    New York, New York English

    The International Public Sector Accounting Standards Board (IPSASB) has published an Exposure Draft (ED 53), First-Time Adoption of Accrual Basis International Public Sector Accounting Standards. This proposed standard, which is applicable to entities that present accrual basis financial statements during the process of adopting and implementing International Public Sector Accounting Standards (IPSASs), provides exemptions during the transition period.

    “Entities understand that adoption of accrual basis IPSASs is a complex process that requires time and detailed guidance,” said IPSASB Chair Andreas Bergmann. “This ED provides a helpful starting point for first-time adoption of accrual basis IPSASs. It grants specific transitional exemptions from the requirements in IPSASs where the cost of complying would likely exceed the benefits to users of financial statements. As a global standard setter, the IPSASB does not give entity specific guidance on how to manage the IPSAS implementation process. We have compiled good practices on relevant areas in Study 14 Transition to the Accrual Basis of Accounting: Guidance for Governments and Government Entities, which is available from our website in English and Spanish.”

    Specifically, ED 53 allows a first-time adopter three years to recognize certain assets and liabilities. This transition period acknowledges that entities may not have comprehensive information about the existence of assets and liabilities, and that considerable effort may be required to identify, measure, and classify assets and liabilities in accordance with IPSASs. ED 53 also allows a first-time adopter to determine a surrogate for acquisition cost or depreciated cost of an asset when reliable information about the historical cost of an asset is not available.

    ED 53 encourages, but does not require, entities to provide comparative information in their transitional IPSAS financial statements or their first IPSAS financial statements. Where comparative information is presented, ED 53 states that the comparative information should be adjusted retrospectively to the extent that information is available. Where an entity elects not to present comparative information, ED 53 specifies those financial statements that an entity’s transitional IPSAS financial statements must, at a minimum, include.

    The ED states that a reconciliation should be presented in the notes to an entity’s transitional IPSAS financial statements or first IPSAS financial statements. A reconciliation is not required where the entity previously applied the cash basis of accounting. A reconciliation is important for users to understand the relationship between information presented under the previous basis of accounting and the IPSAS information.

    ED 53 identifies those transitional exemptions that impact fair presentation and an entity’s ability to assert compliance with accrual basis IPSASs, and separates them from those that do not. The transitional exemptions in ED 53 will replace many of the existing transitional provisions contained in IPSASs. Future IPSASs will only prescribe transitional provisions to address changes to a standard where entities already apply that standard.

    How to Comment
    To access the ED and the At-a-Glance document, which provides a summary of the ED, or to submit a comment, please visit the IPSASB website at www.ipsasb.org. Comments on the ED are requested by February 15, 2014. The IPSASB encourages IFAC members, associates, and regional accountancy bodies to promote the availability of these EDs to their members and employees.

    About the IPSASB
    The IPSASB develops accounting standards and guidance for use by public sector entities. The structures and processes that support the operations of the IPSASB are facilitated by IFAC. The IPSASB receives support (both direct financial and in-kind) from the World Bank, the Asian Development Bank, the Chartered Professional Accountants of Canada, the South African Accounting Standards Board, and the governments of Canada, New Zealand, and Switzerland.

    About IFAC
    IFAC is the global organization for the accountancy profession, dedicated to serving the public interest by strengthening the profession and contributing to the development of strong international economies. It is comprised of 173 members and associates in 129 countries and jurisdictions, representing approximately 2.5 million accountants in public practice, education, government service, industry, and commerce.

  • Social Media Marketing May Be the Key to Practice Profitability

    Stuart Black and Paul Thompson
    Article for Member Bodies English

    Note to Editors: This article is available for IFAC member organizations to publish in their journals and/or websites. Email permissions@ifac.org for access and copyright information. 

    The acquisition of new clients continues to be a dominant driver of profitability for small- and medium-sized practices (SMPs). Indeed, in the latest edition of the IFAC SMP Quick Poll, the largest portion of respondents identified acquisition of new clients as the main driver of practice profitability—by a wide margin (see chart below).

    While SMPs understand the importance of improving operational leverage (doing more with less), improving productivity (e.g., changing work practices or introducing technology), reducing overheads, and better utilization of assets, these are not the main drivers of profitability for most SMPs. This is not surprising given the fact that practice overheads are relatively fixed.

    The poll results seem to question the wisdom of many practice management “gurus” who say that the cost of acquiring a new client is far higher than the cost of retaining, or selling more services to, an existing client. What those “gurus” may be failing to recognize is the full potential and cost effectiveness of a marketing campaign that includes low-cost social media.

    This article looks at promotion and marketing and, in particular, the role of social media in acquiring new clients and driving practice profitability. 

    Branding

    The first step of a marketing strategy is to identify your target customers and what they need. You then have to determine how you can satisfy those needs at a profit and, at the same time, differentiate yourself from your competitors. This becomes your brand. The aim of your marketing strategy is to have people associate your brand with their needs and desires, choose you over the competition, and, if you do it right, pay a premium for your services.

    Promotion and Marketing

    An organic growth strategy involves leveraging promotion and marketing activities to build brand and attract new clients or sell additional services to existing clients. Remember that most businesses in the market are likely to already have an accountant. In the majority of cases, that means for you to grow your practice you will need to win clients from rival practices. And, in order to do that, you must offer a compelling reason for them to switch. This makes promotion and marketing more important than ever—and demands that practices build the capability to proficiently promote and market their brand and service offerings. You will likely be faced with the classic “make-or-buy” dilemma, that of using (and training as needed) existing staff to do promotion and marketing, or else recruiting or outsourcing for the requisite skills.

    Promotion and marketing efforts are most effective when a number of activities and channels are used simultaneously: this harnesses the momentum of such efforts and is likely to be more impactful. There are many “tried and true” strategies for marketing but the newest one, social media, has already broken the mold. Social media marketing has rapidly grown in prominence and gone from marginal to mainstream in the marketing space. Social media is a low-cost channel with a very wide reach into your target market.

    Social Media Marketing

    Social media essentially has taken traditional word-of-mouth marketing (historically the norm for accountants) and moved it to a digital space, exponentially increasing opportunities to influence. It is one of the most powerful tools to engage customers and drive revenue growth. But according to Steven D. Strauss, small business expert and author of The Small Business Bible, while small business owners recognize how important social media is to their success, they’re not taking advantage of social media’s full potential.1 And, chances are, the same applies to SMPs: after all, SMPs are effectively small businesses in the accountancy sector.

    Getting started in social media marketing and deciding whether it can benefit your practice can be quite overwhelming—even scary, at first. Here are some steps to take when building a social media presence:

    1. Set aside preconceived notions—social media carries risks but the rewards are greater: it will take time and expense to plan and execute but there are many tools, resources, and articles to help.
    2. Learn about the what, why, and how—take the time to read and educate yourself about social media, including Twitter (see Twitter’s Small Business Guide), LinkedIn, Facebook, and blogging, and see what your peers are doing.
    3. Check out the tools and resources available to help—there is a growing suite of tools, resources, and guidance available, for example, the AICPA PCPS has developed a number of resources, many of which are available for free, including a social media toolkit and articles.
    4. Create a strategy and action plan—define goals, decide how you will measure success and allocate responsibility, then start out small by, for example, pilot testing one of the tools. See “10 Questions to Ask When Creating a Social Media Marketing Plan.”
    5. Implement the plan—aim to provide content that creates conversation rather than advertises and involve staff from the millennial generation as they often have the most experience.
    6. Periodically evaluate, analyze, and update the plan—track your efforts and monitor the return on investment using common metrics including likes, shares, followers, traffic, and conversions.
    7. Consider the need for a policy—this can help manage the risks and reap the rewards.

    Resources

    IFAC’s website hosts a range of resources and tools to help SMPs grow their practices, especially the Guide to Practice Management for Small- and Medium-Sized Practices).



    1 Simonds, Lauren. "Business Growth and Social Media." Time. June 28, 2013. Web. September 26, 2013.

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    Stuart Black, Member, IFAC SMP Committee
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    Paul Thompson, Deputy Director, SME & SMP Affairs